All products may be returned within 14 days from the delivery date: in their original condition and packaging (not worn, including all accessories and dust bag). Please kindly note that we only accept returns using the provided prepaid label.
We do not offer any exchange service for the moment. If you would like to exchange your purchase, you may return the item for a refund and place new order.
Shipping fees for returns belong to the customer. Please send us an e-mail before ship your return product-s. info@callbac.co
The refund of your order will be processed within 14 business days upon the receipt of the returned item. Please kindly note that we reserve the right to decline a refund in case your item was not sent in its original condition (worn, damaged, etc.) The refund will be issued directly to the payment method used for the original purchase.
