Returns & Exchanges
- All products may be returned within 14 days from the delivery date: in their original condition and packaging (not worn, including all accessories and dust bag). Please kindly note that we only accept returns using the provided prepaid label.
- We do not offer any exchange service for the moment. If you would like to exchange your purchase, you may return the item for a refund and place new order.
- Shipping fees for returns belong to the customer. Please send us an e-mail before ship your return product-s.
info@callbac.co - The refund of your order will be processed within 14 business days upon the receipt of the returned item. Please kindly note that we reserve the right to decline a refund in case your item was not sent in its original condition (worn, damaged, etc.) The refund will be issued directly to the payment method used for the original purchase.